Returns & Exchanges
We want you to be satisfied with your purchase. This Returns & Exchanges Policy explains the conditions under which returns or exchanges may be accepted.
Eligibility for Returns
Returns may be accepted under the following conditions:
- The product is unused and in original packaging
- The return request is submitted within a reasonable time after delivery
- The product is not damaged due to misuse
Certain items may not be eligible for return due to hygiene or usage considerations.
How to Request a Return
To request a return or exchange, please contact our customer support team with your order details. Instructions will be provided after review.
Exchanges
Exchanges are subject to product availability. If an exchange is not available, an alternative solution may be offered.
Refunds
Approved refunds will be processed using the original payment method. Refund processing times may vary depending on the payment provider.
Shipping Costs for Returns
Unless otherwise stated, return shipping costs are the responsibility of the customer.
